Please Note that Aspen does not provide medical advice to consumers or patients. Please contact your doctor or healthcare professional if you have any questions about your medical condition or its treatment. For Aspen prescription products you will find information about your medicine in the Consumer Medicine Information sheet available on the Medsafe website.
At Aspen we take the safety of our patients and consumers very seriously. We know that side effects can happen but it is not always possible to predict who will get them. For this reason, it is vital for us to continuously monitor the safety of our products.
How to report a possible side effect?
To help us process your information quickly and effectively, please remember to report as much relevant information as possible. At a minimum you will need to provide the following:
1. The initials of the person who experienced the possible side effect and/or other identifiers, such as gender, date of birth (the full name is not required).
2. Contact details of the reporter (this is the person who is reporting the issue). Please provide a contact phone number or email address. Please advise if you are a Healthcare Professional.
3. A description of the possible side effect itself, such as the signs and symptoms experienced, date the possible side effect started and the result of the possible side effect.
4. The name of the Aspen product involved.
The Aspen Safety department may contact you if further information is required.
To report a side effect to Aspen New Zealand, please click here.
Aspen New Zealand
Level 3, 7 Falcon Street, Parnell, Auckland 1052
PO Box 62027, Sylvia Park, Auckland 1644
Phone: (09) 220 5399